Refund policy

Customer’s satisfaction is our most important thing, in this belief, we promise to replace or refund under the following situations:

Ship wrong item/wrong size/wrong address(different from provided information)/damaged item(the damage can be seen clearly).

1.Wrong Garment: Receive a wrong garment brand.
2.Wrong Item: Received a wrong Product type.
If Creativo Art & Craft sent wrong parcels, customers are allowed to keep parcels at their own disposal.